Frequently Asked Questions
Everything you need to know about bringing minimalist design into your home.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take between 10-21 business days depending on your location.
What is your return policy for home decor items?
We offer a 30-day return policy for all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
Are your products sustainably sourced?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes. We work closely with our suppliers to ensure that our minimalist home goods are both durable and environmentally responsible.
Do you offer a warranty on furniture and lighting?
All our furniture and lighting fixtures come with a 1-year limited warranty covering manufacturing defects. This does not cover wear and tear or damage caused by improper assembly.
Can I change or cancel my order after it has been placed?
We aim to ship orders as quickly as possible. If you need to change or cancel your order, please contact our support team within 2 hours of placement to ensure we can catch it before it leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.